Contact Lumina Biolab
We’re here to help.
At Lumina Biolab, we believe trust starts with communication. Whether you have a question about documentation, orders, or general information, our team is happy to assist.
Email:
info@luminabiolabs.com
Business Hours:
Monday – Friday
9:00 AM – 5:00 PM (EST)
Location:
United States
Get in Touch
Frequently asked questions (FAQ)
What is a Certificate of Analysis (COA)?
A COA is a document issued by an independent third-party laboratory that verifies the identity, purity, and quality of a specific product batch. COAs are available to support transparency and trust.
How pure are your peptides?
Our peptides are guaranteed to be 99%+ pure, with full lab reports confirming identity and quality.
what are peptides?
Peptides are short chains of amino acids that occur naturally in the body and play important roles in biological processes. Our products are intended strictly for laboratory research purposes only.
Do you offer refunds or exchanges?
Due to the nature of our products, all sales are final unless an item arrives damaged or incorrect. Please review our Refund Policy for full details.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase. standard shipping $6.99 in orders over $200 is free
Still Have Questions?
If you didn’t find what you were looking for, feel free to contact us directly.
We’re always happy to provide clarity and support.